Overview
Any information submitted by you(the buyer) will be soley for the purpose of completing the transaction, delivering the product and addressing any customer service issues. Thank you!
Monolith hosting Web Hosting Services does not allow any of the following to be stored on our virtual servers:
Adult Material is strictly prohibited; this includes all pornography, erotic images, or other obscene content. The designation of "adult material" is left entirely to the discretion of Monolith hosting Web Hosting Services.
Illegal Material We do not allow under any circumstance's illegal material to be stored on our servers, such as copyrighted works, illegal MP3 Sites, or Warez sites, this also includes any sites which provide "links to" or "how to" information about such material.
Refusal of Service
Monolith Hosting reserves the right at its sole discretion to refuse or cancel service. Violation of any of Monolith Hosting Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded. Free domains which have been granted for customers paying annually are released to the customer at the end of there hosting period. Domains terminated due to policy violations will not be released to the customer.
Abuse
Any attempts to undermine, slander, libel, threaten, or cause harm to a Monolith Hosting server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.
Refund and Cancellation Policy
For payment, Monolith Hosting accepts Visa, MasterCard, PayPal. Monolith Hosting invoices exclusively via e-mail. Monolith Hosting does not send out invoices via postal services.
You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our forty five (45) day money-back guarantee period. To receive this refund, you may not be on a custom package of any sort. You must be on one of the pre-created packages by Monolith Hosting that is listed on our site. You may cancel for any reason.
If after forty five (45) days you wish to cancel your hosting account, you will receive no refund of any monies already paid to Monolith Hosting. However, if customer cancels fifth teen (15) days before recurring monthly billing date customer will not be billed for the next month and all payments thereafter will be cancelled with immediate effect
Late Payment
Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, customers are given a 10 day grace period after which the account is put on suspension.
You will receive a payment reminder everyday from the start of your payment due date. If after 30 days payment has not been received or we have not been contacted regarding payment, your account will be terminated without any further notice. Reactivation of closed accounts due to delinquency incurs a $15 reactivation fee as well as payment of the balance due in full. For late payments please email billing@monolithhosting.com to arrange payment
Cancellation
You must use only one of following methods to deliver a official written notice of cancellation:
Please fill out the entire Cancellation Form. On receipt your account will be pending cancellation within 24 hours. Please include your Name, domain name, username, password and your reason for canceling.
Monolith Hosting reserves the right to change, edit, or update the policies contained in this document, along with the content on our website at any time for any reason without notice.
Any information submitted by you(the buyer) will be soley for the purpose of completing the transaction, delivering the product and addressing any customer service issues. Thank you!Monolith hosting Web Hosting Services does not allow any of the following to be stored on our virtual servers:
Adult Material is strictly prohibited; this includes all pornography, erotic images, or other obscene content. The designation of "adult material" is left entirely to the discretion of Monolith hosting Web Hosting Services.
Illegal Material We do not allow under any circumstance's illegal material to be stored on our servers, such as copyrighted works, illegal MP3 Sites, or Warez sites, this also includes any sites which provide "links to" or "how to" information about such material.
Refusal of Service
Monolith Hosting reserves the right at its sole discretion to refuse or cancel service. Violation of any of Monolith Hosting Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded. Free domains which have been granted for customers paying annually are released to the customer at the end of there hosting period. Domains terminated due to policy violations will not be released to the customer.
Abuse
Any attempts to undermine, slander, libel, threaten, or cause harm to a Monolith Hosting server, customer, employee, or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.
Refund and Cancellation Policy
For payment, Monolith Hosting accepts Visa, MasterCard, PayPal. Monolith Hosting invoices exclusively via e-mail. Monolith Hosting does not send out invoices via postal services.
You may cancel your account at any time and receive a full refund (excluding any setup fees or domain name registrations fees incurred) if cancelled within our forty five (45) day money-back guarantee period. To receive this refund, you may not be on a custom package of any sort. You must be on one of the pre-created packages by Monolith Hosting that is listed on our site. You may cancel for any reason.
If after forty five (45) days you wish to cancel your hosting account, you will receive no refund of any monies already paid to Monolith Hosting. However, if customer cancels fifth teen (15) days before recurring monthly billing date customer will not be billed for the next month and all payments thereafter will be cancelled with immediate effect
Late Payment
Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, customers are given a 10 day grace period after which the account is put on suspension.
You will receive a payment reminder everyday from the start of your payment due date. If after 30 days payment has not been received or we have not been contacted regarding payment, your account will be terminated without any further notice. Reactivation of closed accounts due to delinquency incurs a $15 reactivation fee as well as payment of the balance due in full. For late payments please email billing@monolithhosting.com to arrange payment
Cancellation
You must use only one of following methods to deliver a official written notice of cancellation:
Please fill out the entire Cancellation Form. On receipt your account will be pending cancellation within 24 hours. Please include your Name, domain name, username, password and your reason for canceling.
Monolith Hosting reserves the right to change, edit, or update the policies contained in this document, along with the content on our website at any time for any reason without notice.
